Shipping & Returns

Warranty Policy

The Ratchet Depot, Inc. will agree to repair or replace any goods which have been determined to be defective in material and/or workmanship. Our warranty is valid for ninety (90) days from the date of the original invoice, provided that written or verbal notice has been given immediately upon the discovery of the said defect and the defective goods are promptly returned to The Ratchet Depot. This warranty shall not apply to any goods which have been subjected to misuse, neglect, or any product that has been used improperly. The Ratchet Depot’s only obligation shall be to repair, replace, or refund the original purchase price of any goods which have been proven to be defective. The Ratchet Depot will not be held liable for any other damages, delays or accidents directly or indirectly resulting from the sale or use of a defective product. We will make no allowance for repairs or any alterations without written consent. The Ratchet Depot has made no warranties to claim that any of the goods or products purchased from us are merchantable or fit any particular purpose, we offer no other warranties, expressed or implied, which extend beyond the description set forth herein.

Rated Capacity

The minimum load a component or product will withstand before failure

Working Load Limit (W.L.L.)

The maximum load a component or product should be subjected to during use. Most regulations suggest that for safety purposes, the “Working Load Limit” should not exceed one third (⅓) of the component’s “Rated Capacity”.

Important Fact

Any product is only as strong as its weakest component. It is the owner’s and/or user’s responsibility to determine which product is suitable for each particular use. You must check all applicable Federal, State, Local, and Industry rules and regulations to insure you are operating within the current guidelines. All of the “Rated Capacities” are generally established and/or regulated by Industry or Legislative standards that may vary from State to State and/or Industry to Industry. It is highly recommended that you learn the laws, guidelines, and regulations that you are subject to in your State and Industry. The Ratchet Depot is not a consulting firm and cannot give pertinent information as to the correct product necessary to ensure you are operating within the correct Federal, State, Local, or Industry guidelines.